Teleperformance in the Philippines was named Top Employer of the Year at the 2017 Asia CEO Awards. The Asia CEO Awards is the largest business awards event in Southeast Asia and brings together senior leadership teams from top corporations to recognize the most accomplished companies and leaders around the region who have demonstrated outstanding achievement and contributions in business. Managing Director Travis Coates of Teleperformance in the Philippines graciously accepted the recognition on behalf of his team, in front of an audience of more than 1,000 peers.
Teleperformance emerged as the winner of the Top Employer award over several other well-respected companies. All who were considered for the award had to demonstrate excellence across the categories of management achievement, workplace enhancement, international recognition, talent development, social commitment and work-life balance. Teleperformance in the Philippines showed excellence across all categories, particularly in sustained hiring growth, long employee tenure, proactive internal recognition and promotion, strong learning and development programs, diverse workforce, conducive working environment, promotion of work-life balance and implementation of sound corporate social responsibility projects.
We began operations in the Philippines in 1996 and our operations there have grown to become one of the preferred offshore customer experience option. The company operates nearly 30,000 workstations in 18 delivery centers located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao.
Teleperformance commits to be the “personal link” between employees and their careers, and between brands and their customers. In demonstrating this commitment, Teleperformance in the Philippines has successfully grown as an employer of choice for its nearly 40,000-person workforce.
For the past six years, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance in the Philippines was awarded Outstanding Employer and Outstanding Community Project of the Year 2017 by the Philippine Economic Zone Authority (PEZA) and has been recognized by Aon Hewitt as a Best Employer in the Philippines.
Congratulations to Teleperformance in the Philippines for this outstanding achievement, and thank you to the Asia CEO Awards for this amazing honor.