Corporate Social Responsibility Report I Teleperformance
Inspiring Impact: Corporate Social Responsibility Report

For Teleperformance, 2016 was a year of many successes and milestones that have placed us at the forefront of omnichannel customer experience management. While it’s no secret that we continue to move forward while constantly putting our passion into motion, we remain driven by our commitment to the world we live in, as told by our numerous Corporate Social Responsibility (CSR) initiatives that took place last year.

We are proud to present our 2016 CSR and United Nations Global Compact (UNGC) Report. In the report, you’ll learn more about our accomplishments as a people company for the world, as told through our CSR efforts and initiatives that aimed to improve our employees’ well-being and workplace lifestyle.

Teleperformance is proud to have made a significant progress in aligning our business approaches and policies with the UNGC universal principles. Last year also saw us working together with the Global Sourcing Council (GSC), which allowed us to promote and support Sustainable Development Goals (SDG).

Our people’s dedication to our CSR programs and initiatives was recognized fully by renowned environmental and social groups. Partnering with the GSC has helped us increase our people’s awareness for better health, a better society, and a better world. Our CSR efforts earned us a spot in the Euronext Vigeo Eurozone 120 List, which recognizes companies that empower responsible management through environmental, social, and governance performance.

Teleperformance’s Citizen of the World remains strong and committed, as 2016 marked its 10th year in creating a positive impact and changing the world for the better. Our Safety Management System continues to ensure a safer environment for our people.

2016 was also a year of continuously promoting our people’s good health and well-being. Sports Fest, For Fun Festival, and Passion 4U activities made a buzz among employees worldwide, and created workspaces that featured a lighter and fun environment.

With each passing year, Teleperformance strives to create a positive impact through its people. We invite you to look at the results of our remarkable CSR efforts, as well as the progress of our UNGC initiatives.

For our full CSR report, click here.


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