Digging Deeper on TP D.I.B.S.’ Content Moderation Capabilities | Teleperformance
Digging Deeper on TP D.I.B.S.’ Content Moderation Capabilities

One of our most recent blogs introduced one of the many solutions provided by Teleperformance Digital Integrated Business Services (D.I.B.S.): content moderation. Today, we are keen on digging deeper on why TP D.I.B.S.’ content moderation services remain vital in Teleperformance’s overall operations, and how we can help your business provide safer spaces for online communities and in social media.

Content moderation has seen an increase in practice over time, with it becoming a mandate for all businesses 24/7. The rise of social media has allowed everyone to have a platform for their content, and with the amount of social media users from all over the world—just try to imagine the amount of content there is that needs to be monitored and filtered. Teleperformance D.I.B.S. has the capability to help companies handle data volume and moderate content at its root. Our priority is to find ways to reduce the backlog, increase accuracy, and resolve efficiency problems.

An approach of blending technology with empathy allows Teleperformance D.I.B.S. to perform at a “high-tech, high-touch” angle. Utilizing human-assisted AI and combining this with technical skills plus emotional intelligence from our people, Teleperformance D.I.B.S.’ content moderation teams can filter real-world context and detect malicious or fake content, as automation grants the speed and accuracy of managing a high volume of content.

With over four decades of global expertise and a skilled, engaged workforce supported by artificial intelligence, Teleperformance is developing best practices in moderating the influx of user-generated content for Internet companies. Teleperformance D.I.B.S. further fortifies Teleperformance’s capabilities, currently delivering proven content moderation solutions for our clients which include analysis, Reactive Moderation, Content Classification, Appropriate Content Release, as well as blocking abusive content, reviewing ad exchange, and 24/7 monitoring and response.

Interested in working together with Teleperformance D.I.B.S.? We are more than ready to start. Contact us now.


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