As a people company, Teleperformance
treats the health, safety, and well-being of employees as a top priority. For
many years, we continue to recognize the need to create a safe working
environment and a positive atmosphere—we believe that keeping our people happy
and healthy is essential, for this inspires motivation, camaraderie, and
productivity among our employees.
Our Passion4U initiatives remain committed to improving our
employees’ health and well-being. We aim to promote health literacy for our
thousands of employees in order for them to improve their overall health,
well-being, and their quality of life. To promote better health through better
living, Passion4U also holds activities and campaigns that are driven globally
and rolled out locally, ranging from health fairs, anti-stress initiatives, work-life
balance awareness, health awareness campaigns, and fitness classes that are
held from time to time in different Teleperformance sites. To encourage our
employees to get moving, the Teleperformance Sport Club teaches the value of
teamwork and discipline through sports, allowing our employees to play and have
Creating a safe working environment for our employees is
also key, which is why we consistently align our safety procedures and policies.
We continuously improve our Safety Management System to assess and analyze
potential risks in the workplace. Risk detection, risk reduction techniques,
and risk preventive measures all play a role in ensuring safe working
conditions. Furthermore, Teleperformance also provides a general health and
safety training to all new hires to discuss the different roles, respective
responsibilities, and evacuation procedures, as well as to provide overall
awareness on health and safety. Specific training that focuses on first aid and
emergency evacuations are also provided.
Teleperformance, fresh from a Social Responsibility Standard (SRS) certification from Verego for the fifth consecutive year, continues the drive to put its employees first by making employee health and safety a priority. With a structured approach that promotes the health and safety of our employees, we continuously strive to create enticing and safe working spaces to further improve the overall well-being of our people.