Power of the People: Human Capital Resource Management at TP Philippines | Teleperformance
Power of the People: Human Capital Resource Management at TP Philippines

“The best investment you will ever make are your employees.” — Peter Drucker, hailed as “the man who invented management” by BusinessWeek magazine

Taking the necessary steps towards finding, hiring, training, and maintaining the right people is one of the essentials for a company to achieve success and growth. Recognizing talent and giving it room to grow and develop must remain constant. Acknowledging employees’ skills and efforts allows them to feel involved, and part of a community driven by the same goals and aspirations. Teleperformance has long been focused on our goal to be the best avenue for success among our clients, and more importantly—our employees.

Teleperformance in the Philippines is one of the country’s largest employers, with a workforce of nearly 44,000 people. Its Human Capital Resource Management (HCRM) team aims to create the best work-life experience through proper training, effective coaching, managing, and motivating. HCRM’s focus on people brings together many aspects of the business: Facilities and Administration, Communications and Marketing, and Corporate Social Responsibility. Integrating these with Human Resources, Recruitment, and Learning and Development programs, the result has been positive: Teleperformance in the Philippines is the first company in the country to receive a Great Place to Work certification by the global consulting firm Great Place to Work Institute, as well as the recipient of several awards from the Philippine Economic Zone Authority, recognizing the company’s corporate social responsibility programs.

Armed with an HCRM team committed to our people’s growth and development both inside and outside of the workplace, Teleperformance in the Philippines continues to create a positive environment for its employees, inspiring them to reach their potential while helping them make a difference.

Visit Teleperformance in the Philippines’ website by clicking here.


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